Tradeking Features and Tools
All of the following tools and features are included free of charge when
you sign up to TradeKing.
you sign up to TradeKing.
- Options Chains
- Options Pricing Calculator
- Probability Calculator
- Profit & Loss Calculator
- Options Scanner
- Options Strategy Scanner
- Maxit Tax Manager
- Trailing Stops
- Volatility Charts
Research Tools
The research tools are especially useful because of
the filter system that allows you to screen stocks based on various metrics.
Tradeking Community
TradeKing offers an excellent community service in the form of their “Trader Network”. They have a very active user base that many users enjoy. The forum is great for sharing and reading tips, as well as getting an idea on what other people are trading at the time. You can follow the top traders (as seen in the picture) and compete! There is also a blog feature for all members to use when you sign up. I haven’t actually set one up myself but from a first glance it looked very simple. Its handy to read what some of the other members are writing but don’t get too caught up in all the information!
TradeKing Education
There is a massive education section on the site. Along with the support you can lever from the community this is a huge advantage. The education section contains everything you should know before you start trading, and also acts as an excellent point of reference for the more advanced trader. The “Rookies Corner” is the best place to go if you are new, along with the glossary. For the more advanced trader – there is also a selection of intelligence reports available for free. I was quite surprised at this as many online stock brokers I have used in the past try to sell you services like this an an extra after you sign up. Another feature I found quite useful was the video tutorials. These are quite good when you want to just sit down and chill out as you can put them on and learn how to use the tools without rushing in and making stupid buying mistakes.
TradeKing Review Summary
Overall I was impressed with the service that offered given the pricing structure. It’s worth noting that they didn’t offer Forex trades so if you were especially looking to trade in Forex then you would need to look elsewhere. The amount of facilities, tools and features the website has is actually quite mind boggling and there is a real feeling on the TradeKing site and within the community there that they want you to succeed. I have been using Tradeking for a while now and have absolutely no plans to change brokers.
| Ratings | |
| Overall |  |
| Trading Tools | |
| Customer Service | |
| Value and Fees |  |
| Speed | |
8 positive user reviews 
6 negative user reviews.
Great Review! Like or Dislike:
3 
0
I’ve been using tradeking for a while now and i’m pretty happy with them. The interface is quite straightforward and simple which isn’t always as common as you might imagine.
Useful Review?
2 
0
I am really happy after switching to TradeKing back in 2008. Especially now that they have iPhone app and lowered their option pricing.
Hot debate! What do you think?
5 
6
I have no idea what the guy above is on about to be honest. Tradeking is an exceptional broker and I don’t know what I would do without the community there. It’s fantastic, the whole layout of the site is simple and easy to use and its great value. I don’t usually find my self needing to call up to be honest so perhaps that’s why I’ve never had a bad experience but other that that I cannot recommend Tradeking highly enough.
Useful Review?
2 
0
Ever since I opened account I never had to use there customer service. This year I went out of track and wanted to know the IRA contributions I made. The answer was go check your monthly statements for the whole year. I did that. Now then I wanted to contribute and add a ACH profile online. But I could not, as the webpage always errors out mentioning “invalid date”.
I contacted customer service and this is what I was told “if you cannot do it online and then form and send it to us”. Its frustrating to go thru somuch just for these simple tasks.
I understand the the economy part, but if you look at the service and trading tools, its not worth it. I’m closing my account.
Useful Review?
1 
0
Tradeking are the best broker I have used. There tools are excellent and the community is awesome. Don’t get put off by users who have left negative reviews based purely on one-off bad experiences.
Great Review! Like or Dislike:
4 
0
For the price you pay Tradeking offer an awful lot. Their site is easy to use and has a great selection of tools – plenty for any normal investor.
I don’t understand why some people are so surprised when it takes a bit longer to get through on the phone or to deal with a customer service assistant. They are a discount broker, they clearly cannot provide the same level of service at the prices they charge.
If you are somebody that needs their hand holding throughout the whole process then maybe its worth paying the premium on your trades and going with a more expensive broker. For me, I am happy with Tradeking.
Great Review! Like or Dislike:
4 
0
TradeKing has a good platform UI with an easy on the eyes interface. There was significant lag during the market tank last week (mid august). When the market was churning, it took 30 minutes to get an order in and a minute or two just to get a quote. They must have made some changes, because the execution was better this crazy Thursday.
All in all, if you are looking for a speed execution and fast entry system, look elsewhere. If you want full featured with analysis and tools, with a low commission, TKing is great. I also must say that their year end tax reporting is awesome and saves tons of time, they do all of the work for you. I know this is not usually foremost when choosing a platform, but I was very happy.
Being a swing trader, the platform speed is not the most critical thing; And in light of the other features, I recommend TKing without reservation.
Great Review! Like or Dislike:
3 
0
TradeKing prices are decent and fair. Their $4.95 unlimited order size is very competitive. I would not recommend this broker if you are interested in penny stocks, their fees are probably one of the highest out there for those.
One of the only complaints I have about this broker is that they are extremely slow in processing funds and requests. I understand this is a discount broker, but it took about a month just to set up an ACH profile. I would not mind waiting if they just sent a courtesy email as to how long the process would take. My account said setting it up takes 2-3 business days. I waited 2 weeks and then sent the required materials again, along with an email asking for an update. No answer.
Overall its a decent discount broker with competitive prices, however I believe the consensus view on “excellent customer service” is unsubstantiated.
Poorly-rated Review.
5 
8
Hidden due to low comment rating. Click here to see.
Great Review! Like or Dislike:
3 
0
Tradekings attitude is pretty much “Here’s our website, best of luck with it”. There will come a point when every trader needs to speak to someone to resolve a question or issue, this is where Tradeking simply fall down.
I had an issue with my account and spent hours reading through FAQs and help sections before calling, I then waited for ages only to be told very unhelpfully that it was due to a bug with there website and I would just have to wait until it was resolved.
Incredibly unhelpful considering I was unable to trade in the meanwhile. As a result I simply decided to close my account and move to Scottrade.
Useful Review?
2 
0
My experience has been the complete opposite Michael S. I’ve called 3 times for broker assisted trades. Every time it was very quick, and they were extremely helpful. I’ve also used the live chat support with the same results. Every experience I’ve had with TradeKing has been positive, and I love the educational tools, research tools (powered by recognia), and streaming live quotes…..
I’m not going anywhere, and tell anyone who’s interested that TradeKing is great value.
Useful Review?
2 
0
TradeKing customer service for trading and questions about their policies / procedures is awesome! I am very happy with it and the ease of use with the site, etc. Just one problem though – their website has a lot of problems. Pages don’t display half the time, login isn’t working this morning even after clearing cache, using compatibility view, etc.
If they can fix their website problems then it would be the best!
Useful Review?
2 
0
If you like to buy and hold for years, it really doesnt mater which brokerage you use.
I really enjoy trading.. TK has the worst after hour trading platform.
TK takes the longest to answer the phone. When ever the market goes into a frenzy, which is often these days, the great computer program fails to execute..
PLEASE PLEASE PLEASE think twice about opening an account with these guys.
Scottrade is 100% more reliable. Plus you can call a local office and they answer the phone within 2 rings.. I will never look back at trade king again.. It was a costly mistake for me.
John R.
Useful Review?
1 
1
AVOID TRADEKING.. I couldnt trade on their site for 2 hours the other day.
Then trying to get a person on the phone was near impossible.
This is a second rate company. Charles M…
Great Review! Like or Dislike:
4 
0
TRADE AT YOUR OWN RISK. I tried Tradeking for the first time today. I have used ScottTrade, OptionsHouse, Etrade, Ameritrade, Bank Of America, and OptionsXpress… I have NEVER encountered issues like this before.
I am a high-volume options trader, my average trade size is roughly $10k, average execution time on this site was between 20s-30s. I missed out on nearly all my trades today. Every single order had to be a market buy, or a market sell because every single trade had to be ‘reviewed’ (as per a supervisor) and added all of that overhead. I called up and complained… asking how they could justify putting my trades through a review every single time (all of these trades should have ended up at +15% profit today instead I netted a LOSS of 30%)
When asked how I as going to be compensated for all of these issues, they said, we will not compensate you, Wen I asked how they were going to address the ‘required review’ of each trade they said that will not change.
YOU GET WHAT YOU PAY FOR… DO NOT GO WITH TRADEKING IF YOU TRADE A LOT. They may be cheap, but the extra bucks you save are NOT worth it… you WILL lose WAY more money than you will save in fees.
Great Review! Like or Dislike:
6 
2
It’s funny that every bad review says go to Scottrade in here I think ill give Tradeking a try. I think the bad reviewers just work for Scottrade to get them more we will see ill let you all know how trade king really does
Great Review! Like or Dislike:
4 
0
I have used Tradeking for the last year (2011). My experience was awful. The website went down three times (on the most volitile days–meaning I missed out on huge trades I wanted to make and couldn’t get out of trades that were not going in my direction–I had to sit there and watch the positions turn, with no ability to get out). Whenever there is a large volume day, the Tradeking site does not work and will not allow you to trade.
However, I stuck with it, since withdrawing funds and changing brokers is such a pain and takes time. Then, I finally had an erroneous fed call show up in my account (which was eventually fixed at my insistence). So, after that I finally left.
In summary, my last year with Tradeking gave me: 1) three days of inability to trade due to the site being down (on three of the most volitile days of the year); 2) a phantom fed call in my account for no reason.
I am simply posting because I have no other recourse to vent my frustrations with Tradeking. Take the above for what it’s worth.
Useful Review?
1 
0
Seems to go down a lot. Some pages don’t always work. Other than that its pretty good for the price. Really good customer service.
Useful Review?
0 
0
I was referred to TradeKing from a friend about 2 months ago. Switched from etrade and I almost didn’t do it because of reviews like some listed here. I really think some of them are from other companies just out to bash their competitors. I had no problem with TradeKing since making the switch. My only complaint would be that they hold onto your personal check a couple days longer than I thought they would to make sure it cleared. I had access to the site and built my watchlist but just couldn’t trade for a few days. No big deal because I still had my etrade account open. I trade a few times a week, mostly stocks but sometimes simple options. They gave me free access to their new streaming platform. I’m saving money on trades versus my old broker and I’ve had no problems with their site and their people on the phone are great. I would definitely recommend them.
Useful Review?
0 
0
Constant problems in their site. Inaccurate account information (Holdings, Activities, Summary) which would be corrected in 24/48 hrs. The last straw was when they showed a trade in my account and they refused to correct their mistake, which cost me money. Others have the same incorrect trades charged to their accounts. For your ref: http://community.tradeking.com/forum/categories/general/topics/8015-stock-costs-and-calculations-are-very-wrong-on-the-holdings-page/forum_posts
Avoid this brokerage.
Useful Review?
0 
0
Too many glitches. Do not open up your account with Tradeking.
I’ve lost over $5000 due to their slowness and glitches.
All they said was I understand, but you should’ve called earlier.
I’m withdrawing all of my money out of this account.
Never will trade again with this garbage.
Useful Review?
0 
0
After having been with Tradeking for 2 and a half years, of which I used tradeking a lot in the first year and a half. I finally pulled the cord on it today. I’ve been using other trading sites in the last 2 months, to decide which one to move to…. and Surprise,Surprise- I found that almost all of them were miles ahead of tradeking.
First of all, Tradeking’s order execution time is Pathetic, and they have a lot of hoops that you have to jump through to get simple tasks completed. Customer Service , is nothing short of a joke. The guy that I just got off the phone with , told me that the 50$ inactivity charge in December, was because I hadnt traded actively for a year. I asked him why this was not mentioned to me.. and he replied that they changed their policies with the so-called “inactivity charges” in November, and billed me in Dec. He also told me that they sent EMAILS out to their clients informing about the policy change.
I told them that I was terminating my account. And asked him to transfer me to the billing department. The guy blatantly told me that he was ‘busy’ at the moment, and I could call billing myself.
I see a lot of honest reviews of Tradeking on this page ( some by affected ex-clients of tradeking , like me), and in between I see PRs for tradeking shouting up 5 stars and saying that tradeking is the best. I only see one customer mention on this page that ‘scottrade’ is better.And yet another tradeking PR siezes the oppurturnity to state ‘funny how everyone says scottrade is better’. Is ‘one person’ the same as ‘everyone’. I think these PRs for tradeking should stay out of review websites, and let people write honest reviews…